ITS Logo

Privacy & Policy

Learn how we protect your data and respect your privacy.

  • /
  • Privacy & Policy

1. Interpretation and Definitions

Capitalized terms have specific meanings defined below, regardless of whether they appear in singular or plural.

The Company

Refers to Iqra Tech Solutions Pvt. Ltd., Pheta, 03, Madesh Province, Bara, Nepal, 44400.

You

The individual, company, or legal entity accessing or using our IT Service.

Account

A unique account created for You to access our Service or specific parts of it.

Usage Data

Data collected automatically, generated by the use of the Service or its infrastructure.

2. Data Collection Protocols

Personally Identifiable Information

While using Our Service, We may ask You to provide information that can be used to contact or identify You:

Email Address
First and Last Name
Phone Number
Address, ZIP, City
Usage Data Automatic Collection

Includes Your Device's IP address, browser type, pages visited, time spent, and unique device identifiers. When accessed via mobile, we may collect mobile device IDs and operating system types.

3. Tracking & Cookies

  • Necessary Cookies: Essential to provide services and prevent fraudulent use of accounts.
  • Functionality Cookies: Remember your choices, like login details or language preferences, for a personal experience.
  • Notice Acceptance: Identify if users have accepted the use of cookies on the Website.

4. Use and Sharing of Data

The Company uses Your data to maintain our Service, manage Your Account, perform contracts, and contact You regarding updates or security. We may share Your information in the following instances:

  • With Service Providers: To analyze the use of our Service and to contact You.
  • Business Transfers: During negotiations of any merger, sale of assets, or acquisition.
  • With Affiliates: Requiring them to honor this Privacy Policy.
  • With Your Consent: We may disclose data for any other purpose with Your explicit permission.

5. Retention Standards

We apply strict retention periods to minimize risk and comply with legal obligations:

Data Category Maximum Retention Period
User Accounts Active relationship + 24 months
Support & Chat History 24 months from ticket closure
Website Analytics & Logs 24 months from collection

6. Security and Rights

Data Security

While we use commercially reasonable means to protect Your Personal Data, no method of electronic transmission is 100% secure.

Right to Delete

You have the right to request deletion of the Personal Data we have collected. You may update or delete your information at any time via Your Account settings or by contacting us.

Official Contact

By Phone

+977 9811193209

Trusted by 10+ Clients separator icon

Our Partners

93%

Retention Rate

100%

Happy Clients

3

Years Experience

10

Projects Completed